FAQ’s on Tour
Why book with us?
We know that your time in port is one of the most important parts of your vacation, so we take our commitment to deliver great shore excursions very seriously. We carefully select only the best tour guides in each port, Because we know that it can be confusing to choose the best tour in each port, we have a staff of shore excursion experts available to answer your questions and provide suggestions on the best tour options to meet your individual needs. And we stand behind the tours we deliver. Please contact us for more information.
How do I book shore excursions?
If you know which tours you want to take, you can reserve them directly through our web site by filling in our reservation form. If you are uncertain which tours you would like to take or want some advice or guidance on your tours, please contact with us.
How do I receive my booking confirmation and voucher?
Shortly after you reserve a tour, we will e-mail your confirmation which will include your tour vouchers as well as instructions on how and when to meet up with your guide for each tour.
When should I reserve my shore excursion?
Because some tours book up well in advance of the tour departure date, we recommend reserving your excursions as far in advance as possible. This will give you the best chance of reserving your first choice in each of the ports.
What do shore excursions include?
Shore excursions include transportation according to the itinerary, meals, refreshments, guides, and entrance fees as indicated in the individual tour descriptions.
What should I wear?
While the specific recommended attire is described in the individual tour descriptions, travelers should always wear comfortable shoes and use sunscreen, a sun hat and sunglasses in locations with ample sun.
Where do I go to start my tour?
Your booking confirmation will contain clear instructions on where and when to go to start each of your tours. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide.
What currency are the excursion prices shown in?
All prices are in US Dollars.
Am I expected to tip the Guide/Driver?
Extending a gratuity to your guide or driver is strictly optional but greatly appreciated by those guiding you through your tour.
How do I make changes to my tour reservations?
If you need to make changes to your reservation or to cancel a tour, please contact one with us and we will be happy to assist you.
Are there any age restrictions on tours?
For most tours, there is no minimum age for children as long as they are accompanied by a parent or guardian.